- Front Matter
- Editor’s Introduction: Using CSSC Cases in the Classroom
- Daren C. Brabham
HTML article 1 | PDF pp. 1-2 - Lucasville: What a 20-Year-Old Prison Riot Can Teach Us Today About Crisis Communication
- Katherine R. Fleck
HTML article 2 | PDF pp. 3-31 - Vibrators: A Mainstream Product Continues to Shed its Taboo Past
- Craig L. Davis & Ellen J. Gerl
HTML article 3 | PDF pp. 32-52 - Jersey Strong, Right?: A Communications Analysis of New Jersey’s Post-Hurricane Sandy Tourism Recovery
- Joseph Harasta
HTML article 4 | PDF pp. 53-86 - “Team Sarah”: How a Small Group of Public Relations Volunteers Helped a 10-Year-Old Get New Lungs and Changed U.S. Transplant Policy
- Marjorie Kruvand
HTML article 5 | PDF pp. 87-118 - Making a Case for Virtual Healthcare Communications: Mayo Clinic’s Integration of Virtual World Communities in its Social Media Mix
- Donna Z. Davis
HTML article 6 | PDF pp. 119-141 - House Football at the Lawrenceville School: Tackling a Divisive Issue
- Eric R. Langstedt
HTML article 7 | PDF pp. 142-164